Why IT Documentation Is the Most Unglamorous and Most Important Thing You’re Not Doing

Why IT Documentation Is the Most Unglamorous and Most Important Thing You’re Not Doing Nobody gets excited about documentation. In a team meeting, nobody suggests spending a sprint on writing IT documentation. At a startup, “we should document our IT setup” is the kind of thing that gets added to the list of things everyone …

Mac vs Windows for Your Startup Fleet: How to Make the Right Decision Before It’s Too Late

One of the first decisions a growing company makes about IT — often before they realise it’s a decision — is what hardware their team uses. By the time most founders think about fleet standardisation, they already have a mix: some Macs that engineers bought on day one, some Windows laptops that came with the …

The Series A IT Checklist: What Your Tech Stack Needs to Look Like After Your Raise

You’ve raised your Series A. Congratulations. The next few months bring rapid hiring, increased investor scrutiny, and your first enterprise sales conversations. All of which involve questions about your IT and security posture that you may not have thought about before. Here’s what your IT foundation needs to look like — not for a large …

The Slack Security Audit: What to Check and What to Fix in Your Company’s Most-Used Tool

For most growing companies, Slack is where work happens. It’s where decisions are made, information is shared, and teams coordinate. It’s the connective tissue of the organisation. It’s also one of the most underexamined security surfaces in most IT audits. Not because it’s particularly vulnerable — Slack is a well-built product with strong security features. …

Your Backup Is Useless Until You’ve Tested It: A Guide to Backup Verification for Startups

“We have backups.” In IT operations, these three words are sometimes reassuring. Sometimes they’re one of the most misleading things a company can say.Because the question isn’t whether backups exist. The question is whether they work — whether, in the event of a real incident, you can actually restore your data from them, how long …

What Your First 30 Days With a Fractional IT Consultant Actually Looks Like

One of the most common questions I get from founders considering fractional IT is: “What does the engagement actually look like? What will you do?” It’s a fair question. IT is an area where it can be hard to visualise what value looks like before you see it. Here’s an honest, detailed account of what …

Why Every Startup Needs a Password Manager (And Which One to Choose)

There’s a piece of software that costs less than £10 per person per month, immediately improves your company’s security posture, and pays for itself within weeks through time saved and risk reduced. Almost every company should have it. Many don’t. The password manager. The Problem It Solves Without a password manager, companies share credentials the …

72 Hours to Enterprise Security Documentation: What We Built and What We Learned

The phone call came on a Tuesday afternoon. “We have a call with a potential enterprise customer on Friday. They’ve sent us a security questionnaire. They want to see our documentation.” It was the company’s first serious enterprise opportunity. The customer was a large financial services firm with strict vendor onboarding requirements. The questionnaire covered: …

Okta vs JumpCloud vs Microsoft Entra: Which Identity Provider Is Right for Your Startup?

If you’re building out your IT stack, one of the most consequential decisions you’ll make is choosing an identity provider (IdP) — the platform that manages who your employees are, how they authenticate, and what they can access. The right choice saves you significant time and creates the foundation for scalable, secure IT operations. The …

Password Security for Startups: The Simple Fixes That Block 80% of Breaches

In 2024-2025, the single most common cause of a business data breach was still compromised credentials. Not sophisticated zero-day exploits. Not nation-state actors. Someone reused their LinkedIn password for their work email, LinkedIn got breached, and attackers tried those credentials on other services. It worked. Password security is not glamorous. It doesn’t involve cutting-edge technology …