Introduction SaaS adoption has removed the friction from buying software. Any team member with a company card can spin up a new tool in minutes. This is genuinely useful for moving fast – and genuinely dangerous for IT governance, security, and cost management. This guide covers how SaaS sprawl develops in growing SMBs, what it …
Read more “SaaS Sprawl: How SMBs Lose Control of Their Tech Stack and How to Get It Back”
Introduction Cybersecurity discussions at the enterprise level involve zero-trust architecture, SOC teams, and SIEM platforms. For a 50-person SaaS company, none of that is the relevant conversation. The relevant conversation is whether basic controls are in place — because in most cases, they are not. This guide covers the most common cybersecurity gaps I encounter …
Read more “SMB Cybersecurity in 2026: The Basics That Still Get Ignored”
Introduction There is a gap in almost every fast-growing SMB. It sits somewhere between 20 and 100 employees. The company is too big for the founder or office manager to handle IT on the side, but too small to justify hiring a full-time IT Manager at £50,000-65,000 per year. This gap is where IT problems …
Read more “The IT Staffing Gap: Why Scaling SMBs Get Stuck Between DIY and Full-Time”
There’s a version of IT at a 50-person company that most founders have never seen — not because it’s rare in successful companies, but because when IT works well, it’s invisible. Nobody notices that the new hire’s laptop was ready before they arrived. Nobody notices that the former employee’s access was removed within an hour …
Read more “What Good IT Actually Looks Like at 50 People (And How to Get There)”
GDPR compliance is often framed as a legal problem — something for lawyers and data protection officers to worry about. And there is a legal dimension to it. But most of the practical work of GDPR compliance isn’t legal. It’s IT. It’s about knowing where personal data lives, controlling who can access it, and having …
Read more “GDPR and Your IT Stack: What You Actually Need to Have in Place”
In hundreds of conversations with founders and ops leaders, I’ve heard the same objections to IT investment over and over. They’re understandable. They’re also, on examination, not correct. Here are the five most common ones — and why they don’t hold up. “We’re Too Small for That” This is the most common objection, and it …
Read more “The 5 Reasons Startups Avoid IT Investment (And Why All of Them Are Wrong)”
Why IT Documentation Is the Most Unglamorous and Most Important Thing You’re Not Doing Nobody gets excited about documentation. In a team meeting, nobody suggests spending a sprint on writing IT documentation. At a startup, “we should document our IT setup” is the kind of thing that gets added to the list of things everyone …
Read more “Why IT Documentation Is the Most Unglamorous and Most Important Thing You’re Not Doing”
One of the first decisions a growing company makes about IT — often before they realise it’s a decision — is what hardware their team uses. By the time most founders think about fleet standardisation, they already have a mix: some Macs that engineers bought on day one, some Windows laptops that came with the …
You’ve raised your Series A. Congratulations. The next few months bring rapid hiring, increased investor scrutiny, and your first enterprise sales conversations. All of which involve questions about your IT and security posture that you may not have thought about before. Here’s what your IT foundation needs to look like — not for a large …
Read more “The Series A IT Checklist: What Your Tech Stack Needs to Look Like After Your Raise”
For most growing companies, Slack is where work happens. It’s where decisions are made, information is shared, and teams coordinate. It’s the connective tissue of the organisation. It’s also one of the most underexamined security surfaces in most IT audits. Not because it’s particularly vulnerable — Slack is a well-built product with strong security features. …
Read more “The Slack Security Audit: What to Check and What to Fix in Your Company’s Most-Used Tool”