5 Common IT Support Mistakes Small Businesses Make (And How to Avoid Them)

Running a small business means wearing many hats. But when it comes to IT support, small missteps can lead to big problems — downtime, lost productivity, security issues, and even lost clients. After working with dozens of companies, I’ve seen the same mistakes repeated again and again. Here are the 5 most common IT support …

Windows 10 Support Has Ended: What This Means and What You Can Do

On October 14, 2025, Microsoft officially ended support for Windows 10.That means no more security patches, bug fixes, or technical assistance. For many home users and small businesses, this is a major risk. Windows 10 still runs on 400+ million computers worldwide, and a large percentage of those cannot upgrade to Windows 11 due to …

Atlas – ChatGPT’s New Browser: An IT Ops & Security Perspective

Hello!Lately I see lots of people saying that the Atlas browser could be good but here is what I think and what you should be careful about. Recently, OpenAI introduced Atlas, a browser designed to integrate ChatGPT directly into our web experience. A small pop-up like the one I captured (screenshot above) might look like …

Why I’m Sharing My IT Course for Free from TODAY

In the world of IT, growth doesn’t happen in isolation. It happens when we share knowledge, exchange experiences, and learn from each other. Over the years, working with small and medium businesses, I’ve seen how many struggle to set up proper IT structures. Some don’t know where to start, others underestimate the importance of clear …

Making IT Life Easier: From Manual Tasks to Smart Automation

The working week was packed with tasks — from improving MDM remote management and strengthening SSO to tightening email security. On the surface, these sound like just technical checkboxes. But when you look deeper, they’re all connected to one idea: making IT life easier. Not just for us, the technical teams, but for everyone who …

Kubernetes Overview & Real-World Lessons from the AWS Outage

Earlier today, parts of AWS servers went down, and millions of people felt the impact. Communication platforms like Zoom and Slack were disrupted, reminding us once again that no system is immune to downtime. For businesses, even a short outage can mean lost productivity, missed opportunities, and frustrated teams. For engineers, it’s a wake-up call: …

Developing new skills while the world is changing

Hello everyone! I hope you’re doing well and continuing to grow your skills every day. This morning was a bit different for me—I finally completed one of the chapters in the DevOps learning path I’ve been following for quite some time. It reminded me of an important lesson: no matter how hard we try to …

OMS – система за управление на поръчки, създадена в България 🇧🇬

След месеци работа и подобрения мога с гордост да кажа: OMS вече е готова система за управление на поръчки. Тя е създадена, за да улесни малкия и средния бизнес, като събира на едно място клиенти, поръчки, плащания и отчети. За да дам възможност на повече хора да я видят в действие, пускам безплатно демо за …

macOS 26 “Tahoe” — What SMBs Need to Know Before Upgrading

Apple has just released macOS 26 (codename Tahoe) — a major upgrade with fresh design, smarter tools, and more integration across devices. As a business owner, upgrading your Macs may seem like just another IT chore, but Tahoe brings changes that can help you — or, if unplanned, may create unexpected headaches. Below are what …